This Privacy Policy explains how GB Duct Board collects, uses, stores, and protects your personal information when you visit our website. By accessing or using our site, you acknowledge and consent to the practices described in this policy.

Information We Collect

You may browse our website anonymously without providing any personal information. However, when you submit an inquiry, request a quote, download product catalogs, or subscribe to our updates, we may collect the following information:

• Your full name, company name, job title, email address, phone number, and shipping/billing details
• All communications and correspondence exchanged between you and our team
• Product specifications, project requirements, or any other information you voluntarily provide in our forms
• Technical data automatically collected by our servers, including your IP address, browser type, device information, pages visited, and website traffic statistics

If you provide us with personal information, you consent to its transfer to and storage on our secure servers located in the United States.

How We Use Your Information

We only use your personal information for legitimate business purposes related to our HVAC duct panel products and services:

• Process and respond to your product inquiries and quote requests
• Provide you with technical specifications, product catalogs, and project support
• Communicate with you about order status, shipping updates, and customer service matters
• Send you occasional product updates, industry news, and promotional offers (you may opt out at any time)
• Improve our website functionality, user experience, and service quality
• Comply with applicable legal and regulatory requirements

Like most commercial websites, we use cookies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please see our separate Cookie Policy.

Information Disclosure

We will never sell, rent, or lease your personal information to third parties for their marketing purposes.

We may only disclose your personal information in the following limited circumstances:

• To our trusted service providers who assist us in operating our business (e.g., shipping companies, payment processors, IT service providers), provided they agree to keep this information confidential
• To comply with legal obligations, court orders, or government requests
• To enforce our website terms of service
• To protect the rights, property, or safety of GB Duct Board, our employees, customers, or the public

Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of receiving marketing communications from us at any time
• Withdraw your consent to data processing where applicable

To exercise any of these rights, please contact us at [your email address].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.